What does the Flexible Ticket Service mean? 

A Flexible (rebookable) Ticket allows you to change your flight tickets no matter what the airline's rules are. If the price of the new ticket is higher you only pay the difference. Note that all rebookings are subject to available seats and can only be made with the same airline as your original trip. This service is only applicable to flights, not hotels or rental cars. For full terms and conditions, please see our terms of travel.    When you want to change your booking, you must contact our customer support by phone, which is where we handle all rebookings.